software update caused problem to switching to optical mode when playing tidal masters



1 comment

  • Official comment

    Hi Prasad

    Thank you for contacting Bluesound. We have had a small amount of consumers reporting this exact issue. We have been able to reproduce it here in our Quality Assurance lab. Yes restarting the SOUNDBAR by selecting Help, Diagnostics, Reboot will temporarily resolve the issue.

    We are currently testing a resolution to this unfortunate problem and hope to publish a software update in the very near future to resolve it.

    We apologise for the inconvenience this is causing and ask you to Like us on Facebook ( or follow us on Twitter (@bluesoundhifi) for news on this coming release.

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