Samsung TV "One Remote"

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8 comments

  • Official comment
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    Mark D.

    Hi Jan,

    Unfortunately, the Samsung One remote works off of Bluetooth and not Infrared. You can only program infrared remotes with the Bluesound Soundbar and other players.

    Let us know if there is anything else we can help you with.

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  • Avatar
    Geir Aamodt

    Hi BlueOS!

    This is actually not entirely correct for my Q9F (2018) model with One Remote. 

    I did the following on the TV:

    Instructions on Samsung TV:
    Go to Settings -> Universal Remote -> New Device
    Select Device Type: Home Theatre System
    Select Brand: Philips
    Select Home Cinema Configuration: Optical
    Start "Power Test" and always hit "No" (unsuccessful) until the 4th power test, there select Yes (home theatre system turned on/off).

    Then I programmed the IR settings in the Soundbar settings. Now it is working like a charm!

    Apparently switches the One Remote on IR on the 4th try.

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    Carsten Lund Dk

    Thanks Geir - It also worked for me - for me it worked when answering Yes to the 3rd power test. 

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    iano

    This also worked for me, but then I wondered 'Philips?'  Why can't it work under NAD?  (Spoiler, it does)

    So I retried by selecting 'Universal remote' from the 'sources' on the home page (no, it is not under settings), forgetting the Philips and adding NAD. I then said it did not work each time until the screen 4, and said yes, it does work.

    Went into the remote learner for the device and all was well, it could learn Volume +, Volume- and mute, so now 'NAD' appears on the screen instead of 'Philips' when I change the volume.   It may also work on an earlier test screen, but I was trying to test it works, and you cannot actually test until you declare it is working. 

     

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  • "Why can't it work under NAD? (Spoiler, it does)"

    I'm normally an adamant No Spoilers guy but I will make an exception here and say; Wow! Great! - glad to hear Samsung updated their database on their latest firmware. Off to update some knowledge base articles...  #WhyAmIAlwaysTheLastToKnow 

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    John Fields

    I have the 2019 Samsung Q70 tv and it appears they changed the system so the steps above don't work.  When you reach screen 4, there is an additional choice now to enter a model number.  Any suggestions on what to enter here?  I tried it with the NAD selected as a manufacturer but it didn't recognize pulse, 2i or bluesound as choices.

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  • Hi John

    To be honest, Bluesound players are blank of IR codes so you can pick almost anything. We have also used Phillips IR Codes as those work very well. Once done, remember step 2 is to program Bluesound; https://support1.bluesound.com/hc/en-us/articles/206809498

     

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  • Avatar
    John Fields

    Thanks for the quick response.  I missed the step that you mentioned where I need to program the IR codes in the Bluesound settings.  I did this and it now works!

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