Gene

Gene Cloud

• January 06, 2023 20:40

Cannot connect via wifi. Tried the ether net fix. It worked, but not when I connected to my system. Tried to reset the Comcast router...no luck. Amy ideas? Thanks.

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • January 06, 2023 21:21

  Hi Gene,

  To connect your player to your wireless network, please follow the steps provided below.

  1) Disconnect the power from your Bluesound Player
  2) Connect an Ethernet cable directly to the Bluesound Player, which goes directly to your router
  3) Connect the power back into the Bluesound Player
  4) Wait until the LED is solid blue on the top of your Bluesound Player
  5) Open the mobile BluOS controller while connected to the WiFi network of your home
  6) Select the 3 lines in the top left corner of the BluOS app and go to Settings
  7) Select Player and then WiFi
  8) Select the WiFi network you wish to connect to and enter the password for it
  9) Wait 5 minutes and then disconnect the power from your Bluesound Player
  10) Disconnect the Ethernet cable and then reconnect the power for your Bluesound Player

  Hope this helps and thank for #LivingHiFi
• 

  Seppi Evans

  Hi-Res

  • January 06, 2023 20:51

  Please, can you post a link to what is “Gene Cloud” as it not a service that Bluesound supports or Google has any results for.

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