Audio microcut

Answered

Ramon J

• January 05, 2023 11:27

Good morning friends, I recently added Hi On Line FLAC 1411 kbps station to my Node 2i. Micro audio cuts are produced constantly and randomly during playback, they mainly occur whenever data traffic is requested from the network, simply opening an application or sending a text mail starts the audio cuts, but sometimes it also happens without request data to the network.

The Node 2i is connected to the network via 5 Ghz Wi-Fi. I have reset the whole system and the router. Do you have any idea about it?

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • January 05, 2023 13:07

  Its probably best to send us a support request so we can review the diagnostic logs.
  
  Using your BluOS app, BluOS >> Help >> Send Support Request
  

  Once we received it, a member of our support team can diagnose your log file and can make recommendations to fix your issue.
  
  Thanks for #LivingHiFi
• 

  Ramon J

  • January 05, 2023 14:13

  I will do so, many thanks.

   

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