BlueOS iOS app cannot "see" Bluesound Node (2021)

Answered

Francisco Soares

• January 02, 2023 16:49

My system:

iMac OS 13.1

iPhone 13 mini iOS 16.2

• Node with BluOS v3.20.2
• BluOS Controller macOS app v3.20.2
• BluOS Controller iOS app v3.20.2

The macOS app can see and control my Node and is working perfectly fine. The Mac Tidal connect also can see the player. But since a few weeks ago, the iOS Controller (both in iPhone and iPad) cannot detect my Node. I did a factory reset of the Node. Uninstalled and installed BluOS Controller on iPhone. Rebooted phone. Deleted wifi network and reconnected. Shut down router, waited 30 minutes, re-started everything. But the Controller app still does not see the Node. In Bluetooth my phone can see the Node.

What else should I do?!

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • January 03, 2023 13:36

  Is there a possibility that your iPhone and iPad's WiFi are separated from your NODE?
  
  Please send us a support request to support@bluesound.com and a member of our support team will reach out to you.
  
  Thanks for #LivingHiFi
  
  

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