Why is connection still an issue ??

Answered

Ditlev

• January 01, 2023 08:08

I’ve had my note 2 for 5 years. 3 addresses, 5 routers. I’ve spend so many hours on router settings. And at all time on average connection is lost every second week. And only solution is rebooting the power note 2 by repluging the device because there isn’t a power switch!! None of our other 50 family devices in the home ever have issues only the BlueSound device. A few times recently it is only the app and Spotify still works. Will this ever be fixed or should I just give up and buy Sonos ?

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  Ditlev

  • January 01, 2023 17:01

  Thanks for your replay, Seppi.

  But i've been through many routers, and i even logged on to the advance settings, and changed to static ip and 2,4 GHz just for the note to work, sadly with no results. I should not have to do this much tinkering in the first place, this was suppose to be a plug and play device. The problem is not the router - coz it works and all other devises works. The problem is that the Bluesound note 2 that i have is a shitty product in regards to connection. I dont know how the manneged to mess this up so bad and still not have released firmware to fix the issue. never had a problem using my app to remote control my Samsung tv. app to set up my car, app for a lot of random gadgets. Only the Bluesound note 2, hence the problem is not the router but the product. 

  I tried the BluOS help some years back, i did all they aked me to, did not help. Problem is it is very hard to find a problem there is not there all the time. Sometimes a reboot doesn't even help and i just have to keep trying for days. 

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  Ditlev

  • January 02, 2023 12:27

  Hi Alain.

  Thx. Good simple ide. I will try this out 

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