Pulse 2i showing Need to Setup in application after there is power-failure

Answered

Kumar

• December 22, 2022 03:23

Hi, I had set up a few Pulse 2i via ethernet cable to the network, and is working for quite a while. However, recently I have encountered all Pulse 2i will always show up message in the BluOS application - "Need to Setup" after the devices have power failure/ power shut off which is not supposed to happen in such an event. I have also set up a Pulse 2 in a different place and tried to do a scenario test of what happened to Pulse 2i by powering off the main power outlet of the Pulse 2 device and turning it back on. However, I don't get this issue of it showing the Need to Setup message in my BluOS application. So I am requesting from anyone for some advice or assistance on the situation that I am facing to resolve the issue

0

• Official comment

  

  Tony W.

  Product Support Manager

  • December 22, 2022 13:01

  Hi Kumar

  Please see www.bluesound.com/setup - even if your players are connected via a wired connection, they were likely never named or updated properly during the initial setup. 

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