Soundbar +

Answered

Michael

• December 21, 2022 17:34

hello,

I am currently testing a soundbar + at home. Nice device, but, after turning on the TV when connected via HDMI eARC = NO sound.
I always have to open the BluOS app first on another device, select the player and activate eARC there. Automatically this does not work???
Really now ? 🙈

Other cables I have of course already tried.

Any idea?

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• Official comment

  

  Tony W.

  Product Support Manager

  • December 21, 2022 17:46

  HI Michael

  In The BluOS App under Settings, Player, Customise Sources, HDMI, ensure Auto Select is enabled. If problems persist, please select Help, Send Support Request in the App so our Support Crew can review the log file and provide some 1:1 troubleshooting for you via e-mail.
• 

  Michael

  • December 21, 2022 17:56

  Hey Tony,

  Thank you. I'll try that right away. It was not activated. But that would be rather the default state or not ;-)

  In this context, please another question.

  Soundbar + and 2 x Flex2i

  Both Flex 2i are grouped as a stereo pair. Runs great with Spotify ...
  But when I watch a movie, I want the stereo pair to be switched to the soundbar. Automatically or with one click. But not by many clicks neu konfiguriren . So movie sound via the soundbar, and additionally left and right (group).

  Is that not possible?

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• 

  Richard Hope

  • January 07, 2023 19:02

  I have the same need to toggle my 2 flexs as stereo pair for msuic, and theatre group for movies. It's not so seamless unfortunately... Going from stereo to theatre is easy since you just add your pair to a theatre group with your soundbar, but going back to stereo seems impossible without deleting the theatre group and then recreating the stereo pair. It's annoying

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  Michael

  • January 07, 2023 20:34

  I don't think there's any combination I've tried yet. All of them do not work even remotely satisfactorily. The whole thing is more of a joke. You can't set up multiple groups. Bluesound should better change the description in the app. The promises a lot and holds little. Anyway, sometimes the combination works if you change the station in between times 🙈
  All in all, however, very sad. Then I wanted to try the whole without HDMI but with optical cable and me jumped out the cover. End with it. The soundbar goes back. Bluesound does not get this under control. And that at the prices. Very disappointing.
  
  

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