Finding my wired devices on a new WiFi network

Answered

Wouter

• December 18, 2022 12:59

I’m running a NAD C368 and a Pulse Flex 2i at home. Both wired to a home router which is connected to my WiFi/modem/router (Ziggo, Netherlands). All working fine. I recently created a new WiFi network, to improve overall WiFi reception in my home. Now I am unable to find the devices on the BluOS app on my iPhone. The devices still stream music (e.g. thought the 5 physical preset-buttons on the Pulse Flex), so their wired internet connections still work. My new WiFi network is a TP-link Deco mesh network with 3 units throughout the house, one of which has a wired connection to the same router as my BluOS devices which (still is) connected to my Ziggo modem/router. The new WiFi-network works fine. The old WiFi network of the Ziggo modem is still functioning. The BluOS app shows no devices. I deleted the app and re-installed it, but this has had no effect. I reset and rebooted the BluOS module of the C368, with no effect. I don’t see any setup option on the PulseFlex. Any suggestions?

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• Official comment

  

  Seppi Evans

  Hi-Res

  • December 18, 2022 13:48

  Try turning off the Wi-Fi on the Ziggo modem.
• 

  Brian

  Lossless

  • December 18, 2022 18:52

  I suspect that the iPhone is not using the same WiFi network as the BluOS devices. This can be confirmed in the WiFi setting for the iPhone. Mesh networks create an entirely new network and there is no communication between the Ziggo router network and the TP-Link. If possible, wire the BluOS devices directly to the TP-Link to resolve the issue.

   

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  Wouter

  • December 18, 2022 20:14

  Thanks Braino. That makes sense. I believe I can change the setup of my TP-link units and WiFi network: either (1) change from Router Mode to Access Point Mode or (2) re-setup the mesh network with my primary TP unit not on my home router, but between my Ziggo modem and my home router which connects to all other internet devices, incl both BluOS devices.
  Does this make sense and is one option preferable over the other?

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  Brian

  Lossless

  • December 20, 2022 17:01

  The choice you make will depend on how you need your network configured. I'm not familiar with either the Ziggo or the TP-Link products so I can't assist on specifics. TP-Link does provide guidance on-line:

  https://www.tp-link.com/ca/support/faq/1073/

  https://www.tp-link.com/ca/support/faq/178/

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