Tidal Playlists in Bluesound App

Answered

Denis Buob

• December 15, 2022 12:07
• Edited

Hi all

If I am looking at my Tidal playlists by opening >My Favorites>Playlists the Blousound App (on Android and Windows) displays two different "collections" of Tidal Playlists (see print screen). One list is incomplete, one list shows all playlists.

Does anybody know why this happens? How can I "synch" the two lists?

Thanks in advance.

Denis

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• Official comment

  

  Tony W.

  Product Support Manager

  • December 16, 2022 14:13

  Hi Denis

  TIDAL Playlists may take a few minutes to replicate from TIDAL to BluOS. If however, you see it is taking longer than normal, simply log out of TIDAL in the Music Services Menu. Select Help, Diagnostics, Reboot. Once your player has rebooted, please log back into TIDAL to reset and update all settings.
• 

  Denis Buob

  • December 17, 2022 10:57

  Hi Tony

  Thanks for your reply.

  I followed your suggestion: still the same situation.

  Maybe I should add, that I own 3 players (2 nodes, one PulseFlex2i all running on v 3.20.25). I rebooted all 3 players before logging back into TIDAL.

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