Need Firmware update for manual installation

Answered

Patrick Robey

• December 10, 2022 16:28

Hello,

I have a Node 2i and the player is stuck with a constant red light. It’s clear I am going to have to manually update the firmware. However, I have searched and searched this website to no avail. 

Prior posts and the Support section says to go to the Product page and then the Downloads section. Unless I am missing something, the firmware updates are simply not on your website.

Can you please advise? My BlueSound is a non-functional black box at the moment.

Thank you,

Patrick

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• Official comment

  

  Tony W.

  Product Support Manager

  • December 12, 2022 14:33

  Hi Patrick

  Your issue has been escalated to our Support Crew so they can provide options for you.
• 

  Seppi Evans

  Hi-Res

  • December 10, 2022 18:17
  • Edited

  It’s at the bottom of the product page, downloads section has the latest firmware. A manual firmware does need good timing to execute.

  https://www.bluesound.com/products/node-2i/

  https://www.bluesound.com/?attachment_id=65435

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• 

  Patrick Robey

  • December 11, 2022 15:30

  Thanks, Seppi.

  I was logging back in to update my post here. I did find and download the update to a USB.

  The instructions say to press and hold the Pause/Play button with the stick inserted, and then plug the power back in. I did that, but nothing happened.

  I found another message here around bad power supply capacitors being a potential cause. I am going to try that route. I’d appreciate any other ideas you might have…….it’s poor timing to shell out $500 but I have my BlueSound going 18 hrs/day.

  Thanks

  Patrick

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• 

  Patrick Robey

  • December 11, 2022 15:30

  Here’s a link to the page around a failed power supply capacitor:  https://yawesome.com/how-to/bluesound-node2-solid-red-light-fix

   

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