Settings>Help>Diagnostics

Answered

ALI NAQVI

• December 06, 2022 10:53

Hi - for the last week or so, when I go through the above steps the wi-fi page is just a blank, black screen when it usually shows the wi-fi signal. It's the same when you do it via Settings> Player>WIFI.

There's no problem with the signal or connection as I have tested it on my BT app and the POWERNODE works seamlessly as it always does. So there's no performance issue. It's just not showing up on the BluOS app. I have switched the phone off/on to no avail.

Any solutions out there?

Thanks

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• Official comment

  

  Seppi Evans

  Hi-Res

  • December 06, 2022 11:25

  Try a power cycle of your Bluesound device and see if it comes back.
• 

  ALI NAQVI

  • December 06, 2022 11:39

  Thanks - will do.

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• 

  ALI NAQVI

  • December 12, 2022 00:35
  • Edited

  It worked! Thank you.
  Ali

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