Problem between Freebox Revolution 4.7.2 and Node 2i

Answered

Michaël Delafontaine

• December 04, 2022 16:36

Good evening,

as I wrote to the Bluesound support : major problem with the Freebox Revolution update 4.7.2 : since yesterday and that update, I can't connect and use my Node 2i.
If I connect it to the box, the box restarts permanently and I can't use anything (internet, tv, phone).

Thanks, M.D.

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • December 05, 2022 12:52

  Hi Michaël,
  
  I actually don't see any recent support ticket coming from you. I will escalate your feedback to a support ticket. A member of our support team will reach out to you soon.

  Thanks for #LivingHiFi
• 

  Seppi Evans

  Hi-Res

  • December 04, 2022 16:49

  As you have already contacted Bluesound support all I can suggest is contacting Free and tell them of the issues they created with the update.

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• 

  Michaël Delafontaine

  • December 05, 2022 17:25

  Hello.
  
  Problem solved this morning : I unplugged the node 2i, then started the box, and then replugged the node 2i. It works properly. It is the first time I have to do so ... 

   

  Thanks anyway !

   

  M.D.

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