Node sound volume level

Answered

Randy Stump

• December 01, 2022 13:06

I have a Node 2i and have had zero issues with it, but I recently purchased a second new model Node and the volume level is virtually half of what the 2i is. Running identical amps and speakers on each, with no preamp. What gives? Both are set to variable and I use volume control from the app.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • December 01, 2022 14:44

  Hi Randy, 
  
  If Seppi's suggestion could not give you a better answer, please send us a support ticket using the BluOS app. This way a diagnostic log will be sent to us as well. With your request, please give us specifics in regards to your setup so we can better understand what really is going on.
  
  In BluOS App, BluOS >> Help >> Send Support Request
  
  Thanks for #LivingHiFi
• 

  Seppi Evans

  Hi-Res

  • December 01, 2022 13:50

  You might want to try resetting the audio setting using the app.  Settings… Audio… Reset All,

  0
• 

  Randy Stump

  • December 01, 2022 14:09

  I did try resetting on the app but volume was still low, I have not done a master reset yet though

  0
• 

  Seppi Evans

  Hi-Res

  • December 01, 2022 14:10

  That would probably be my next step after leaving it unplugged for 10 mins.

  0
• 

  Randy Stump

  • December 01, 2022 14:23

  I run these straight to my amp, no pre because the sound is so clean. I "could" run through a pre and set node to fixed but most preamps add their own color. Currently running into refreshed Adcom 555 IIs to Polk Audio L800s

  0
• 

  J Waterham

  • March 10, 2023 09:23

  Is there any solution to this? Because I have the same problem, output volume of my Node2i is about 50% of my other Powernodes.

  0
• 

  Randy Stump

  • March 10, 2023 11:04

  J waterham, I had Crutchfield send me a new unit. Although the replacement was slightly better, it still didn't resolve the issue. Support said it is due to a different volume scaling algorithm on the newer DAC chip. Currently I adjusted the volume limits in the settings to -35db for minimum and 0db for the max. May need to experiment with that minimum setting since our systems are probably different.

  0

Please sign in to leave a comment.