Spotify Connect suddenly not available

Answered

JG.B.

• November 24, 2022 09:23

Hi,

Using Spotify Connect through the Powernode and connectivity of the device is overall very satisfactory since my purchase.

But one day, the Powernode disappeared from my Spotify Connect options in the Spotify app while the Powernode was still properly connected to the network. After a Powernode reboot all went back to normal but I'm aware shutting the Powernode down will damage its power supply so I would like to know if an alternative exists in that case?

Would assigning a fixed IP to the Powernode or DHCP reservation help not loosing the link between Spotify and the Powernode? How to do any of those?

Many thanks

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• Official comment

  

  Tony W.

  Product Support Manager

  • November 24, 2022 13:20

  Assigning a DHCP reservation is always a good idea with any and all IoT devices. Please select Help, Send Support Request in the BluOS App and our Support Crew will be happy to assist if need be.
• 

  JG.B.

  • November 24, 2022 15:13

  Have done that, hope it will work. Many thanks!

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