Scratch sound when changing songs

Answered
Anders
  • Edited

I have a Node N130 combined with a NAD C298. When changing songs on TIDAL and Spotify I can hear a short scratch-sound from my speakers when I switch between songs. It appears only when I change between different HiFi-qualities. When I switch songs in CD quality or switch between songs in MQA quality it does not appear. It only appears when using N130, I don’t have the same problem when listening to my Pulse Flex speakers. Strange and annoying. Anyone having the same problem? 

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  • Official comment
    Tony W.
    Product Support Manager

    HI Anders

    Our Quality Assurance Team is aware and actively looking into the root cause. It is generally due to a lack of black space on non-red book digitised music or trimmed 'black holes' when changing resolution. The trick is to add a muting option with out cutting into the first half beat of the following track. Please follow this thread for updates; https://support1.bluesound.com/hc/en-us/community/posts/4403115867543

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