BACKUP PROGRESS STATUS (Time Remaining) BOX QUESTIONS

Answered

Gregory Carriere

• November 21, 2022 16:35
• Edited

Using Windows 10 with my desktop PC computer.  Have Vault2. When I start a system backup a box pops up showing the progress - time remaining: Is there a reason why it does not "change" while the back up is being performed?  Should it not show the time going in reverse and count down to "0:00:00"?   It is working because I can see the back up drive light flashing.....just wondering why the system does not show the remaining time as it counts down?

Also what do the digits stand for 00:00:00?  Right now my progress shows 60:47:00..(and has been like that for about one hour now...since I started the back-up....is it hours, minutes & seconds?  If so I cannot believed the back up is going to take 60 hours; 47 minutes; 00 seconds.....Note: it has been about 4.5 months since I did my last back up....

Thanks

 

UPDATE:  Just a few minutes ago the "status" light on my back-up drive has stopped flashing and is now "steady".  That usually means the back-up process as been completed but the "status" box on the controller still shows the Back-Up in Progress and the time is still (60:47:00).  Just wondering is anyone else has had this issue?

UPDATE #2:  Just went to look at something in the Library and then went back the Settings page - Back-Up and now it shows the Back-Up Completed.   Should it not have shown that in the "Status Bo" - when it was finished?

 

 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • November 24, 2022 13:35

  Thanks for the feedback Greg - it has been passed along to our Quality Assurance team for review nd make a recommendation on a better user experience here.

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