Spotify disconnects when starting up my laptop

Answered

Henk Alting

• November 06, 2022 14:47

Situation: Via phone, we play Spotify over our network on Bluesound equipment.
Then I start up my Windows laptop and on logging in, Spotify stops playing.
In the same case when my wife starts up her laptop, spotify continues as usual.
Anyone any idea how this is possible?

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• Official comment

  

  Seppi Evans

  Hi-Res

  • November 06, 2022 18:19
  • Edited

  Possible duplicate IP address, power off absolutely everything (not just standby) that connects via Wi-Fi or Ethernet cable. Power cycle your router and wait five mins, then turn on your Bluesound devices, then your phone and play Spotify. Then try powering on your laptop.
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  Henk Alting

  • November 07, 2022 13:38

  Thanks for the suggestion. I did as you say, but it doesn't appear to be the solution....

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• 

  Seppi Evans

  Hi-Res

  • November 07, 2022 14:42

  Please use the Bluesound App, select Help…Send Support Request.

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