Tidal freezing on Bluesound node.

Answered
Bruce Ramsay
Tidal will work with Bluesound node as long as it plays continuous. If I come back to play later the app is frozen. Need to reboot phone or force stop app. Does the same on 3 different phones. Never did this before I bought the node. Any ideas?
0

Comments

5 comments

Date Votes
  • Official comment
    Seppi Evans
    Hi-Res

    What did you use before you bought the NODE?

    What phone OS?

    Are you using the Tidal App or the Bluesound App?

  • Bruce Ramsay

    I used a Nvidia Shield for Master quality but got the node so I didn't need to use the TV.  The phone is a Samsung S-21 so it's very current.  With the Bluesound App. Tidal works fine but doesn't have the interface that the Tidal App has.  Spotify and Amazon Music work fine with no freezing so there's a compatibility issue with the two.  I've contacted both and the Bluesound people acknowledge there is an issue but I thought I'd try here in case someone has a fix. 

    0
  • Siong Lim Foo

    I do have the same issue of Tidal App freezing when phone out of wifi range and back again. Either have to uninstall Tidal App (re login) or restart phone to regain control. Kindly please advise.

    0
  • Bruce Ramsay

    Siong Lim Foo....Bluesound Node people and Tidal know of this issue and are working on it.  It has to be a compatibility issue so I doubt it's something we're doing wrong.  Tidal worked fine before I purchased the Node so it definitely has something to do with the node.  The BluOS app. works with no problem but it just doesn't have the features the Tidal app. has.  When my Tidal app. freezes the quickest way to start it again is to hold the Tidal app. icon for a second and tap the circle with the "I" in the center.  That will take you to a page where you do a "Force Stop" and go back to the Tidal app. and it's good to go.  I just came here on the chance someone would have a fix.

    0
  • Siong Lim Foo

    Thanks Bruce... that's was helpful to us. Glad someone heard us.

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post