THIS IS A FACTORY RESET OF YOUR PULSE SUB+. ALL CUSTOMIZATION INCLUDING WI-FI NETWORK CONFIGURATION WILL BE LOST. YOU WILL HAVE TO RE-CREATE THESE ONCE COMPLETE. THIS PROCESS IS ONLY RECOMMENDED IF YOUR PULSE SUB+ IS NOT FUNCTIONING AND AN INTERNET FIRMWARE UPGRADE HAS FAILED. FOR ANY QUESTIONS OR CONCERNS CONTACT AN AUTHORISED BLUESOUND CUSTOMER REPRESENTATIVE BEFORE PROCEEDING!
Steps to Factory Reset:
- Disconnect the PULSE SUB+ from electrical power
- Wait 30 seconds
- Reconnect the power
- Once the LED turns red, press and hold the function button on the side panel (smallest button with a circle icon). It will immediately turn green and then back to red - continue to hold the button for 30 seconds
- After 30 seconds, the LED will begin to blink red – then release the button
- All customization to the Bluesound PULSE SUB+ will be removed and restored to factory settings
IMPORTANT: Removing your finger from the function button at any time before the LED begins flashing red will cancel the factory reset and leave the PULSE SUB+ in Upgrade Mode. Just start the steps again to factory reset the PULSE SUB+.
You will know the factory reset is successful if the PULSE SUB+ returns to Hotspot mode (wireless connection - the LED will turn solid green). If the PULSE SUB+ is connected to your network through a wired Ethernet connection, it will simply connect as if it was a new PULSE SUB+ (LED will turn solid blue). It will appear in The BluOS App but will require completion of setup in the App.