BLUESOUND CB130 HUB not showing in the left Navigation Drawer

Beantwortet

Daan m

• 22. August 2022 15:48
• Bearbeitet

overnight the hub does not appear in the left navigation drawer.

So i can not choose a source anymore.

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• Offizieller Kommentar

  

  Tony W.

  Product Support Manager

  • 22. August 2022 18:13
  • Bearbeitet

  Hi Daan

  The issue you are seeing is not firmware related - it may however be caused by an error with the network device table of your router. A network power reset should resolve this.

  • Turn off all players and other network-attached devices (laptops, tablets, and smartphones – Airplane mode can be enabled).
  • Unplug any wireless extenders or repeaters you may have in your home.
  • Unplug your router. Wait for 30 seconds and plug in again.
  • Wait for 5 minutes (important – do NOT skip the wait time).
  • Turn on all wireless extenders or repeaters and wait for 5 minutes. (Skip this step if you do not have an extender/repeater).
  • Turn on all players and network-attached devices (laptops, tablets, and smartphones – Airplane mode needs to be disabled).
  • Relaunch the BluOS App.

  If problems persist or return, please e-mail our Support Crew at support@bluesound.com

   

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