Cannot find device with spotify/tidal connect

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  • Offizieller Kommentar
    Mark T.
    Sr. Support Crew Member

    Hi Jeroen,

    Please try to go through the following steps to see if you can reestablish Spotify connection with the Bluesound app.

    1. Go to your Spotify account page via a web browser
    2. Log in on your account
    3. Disconnect all devices via the account page (this is a special button to do this)
    4. Unplug your router(s), unplug the Bluesound device
    5. Wait 60 seconds
    6. Restart all devices
    7. Log in to Spotify on your (mobile) devices
    8. Make connection with Bluesound (Spotify connect)
    9. Try again

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