Kommentare

5 Kommentare

  • Offizieller Kommentar
    Tony W.
    Product Support Manager

    Hi LD

    The latest firmware for your POWERNODE is BluOS 3.16.1. 

    BluOS 3.16.2 is a targeted release addressing specific issues unique to the NODE N130, M10, M10v2 and M33.

    There will be no POWERNODE release of 3.16.2.

  • Adrien Kaulmann

    When will it be released for BluOS Pulse Flex, Mini and/or MDC in M32?

    I have been informed of the new release and that my support request will therefore be closed. Now I read that none of these devices is concerned by the release …

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  • Tony W.
    Product Support Manager

    Hi Adrien

    Thank you for bringing this to my attention. The issue you reported about the song skipping is one we are aware of but not part of the fix issued in 3.16.2 which only goes to the NODE and select NAD Master Series Models. I have asked our Support Crew Member to reach back out to you with a more accurate update on the issue you are seeing.

    I do apologise (and sorry about making you run up and down all those stairs).

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  • Adrien Kaulmann

    Thanks Tony for your quick reply.

    That is not so good news then. Indeed Support Crew Member has come back to me.

    Guess I will have to wait and do some more exercice awaiting the solution 😃. Don’t worry, I’ll shorten the other workouts.

    I hope you will be able to solve the issue, it is certainly not an easy job, with all those different configs and different ways to communicate. 

    Kind regards

    Adrien

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  • Tony W.
    Product Support Manager

    This part's easy - the hard part is taking the information you provide us, and getting our colleagues over in Quality Assurance to replicate the issue finding the source or root cause of the issue so our Product Development Team can solve it. Some bugs crawl under the floorboard before you can squash them.

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