Unable to connect headphones to Powernode via bluetooth since update 13.16.1

Beantwortet

Thomas B Robison

• 27. November 2021 18:33

Tried connecting my Sony WH1000xm3's to Powernode via bluetooth today and was unsuccessful.  First time this has happened.  Deleted Bluesound MacOS and re-installed, and still no go.  Bluesound player "sees" my headphones, but I can neither connect, nor "forget" them.  It goes through the motions, ie, the spinning refresh icon, but to no avail.

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• Offizieller Kommentar

  

  Thomas B Robison

  • 27. November 2021 18:44

  I'm adding this bit of info to help.  I was able to connect my WH1000xm3's to Powernode using Bluesound iOS from my iPhone 8.  I was also able to "forget" one device that I didn't recognize in the list.  So, this really does point to Bluesound MacOS as a probable bug.
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  Tony W.

  Product Support Manager

  • 29. November 2021 14:49

  Thanks for the feedback Thomas. Glad to hear you got it working using the BluOS App for iOS. I have passed this feedback along to our QA team to investigate further.

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  Karl

  • 9. Dezember 2021 17:44

  Same problem with the Windows App. Connect and forget does not work. Only the iOS App works.

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  Tony W.

  Product Support Manager

  • 9. Dezember 2021 18:12

  Hi Karl

  Our QA team was able to replicate this using the Windows App and hopes to publish an App update in the very near future to resolve this.

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  Thomas B Robison

  • 9. Dezember 2021 18:19

  Fantastic, bravo!

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  Karl

  • 9. Dezember 2021 18:23

  Good news. Thanks.

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