Cannot connect my soundbar Gen1 to Sub+
Beantwortet
I already owned the Pulse Soundbar generation 1 and decided to add the Pulse Sub+ today. I can see both devices in the android app, but I cannot get the two devices to pair. What can I do to get the devices to pair?
-
Offizieller Kommentar
Hi Remco
I'm sorry to say you cannot pair them. When we first release the original PULSE SOUNDBAR in 2015, we failed to anticipate the PULSE SUB+. It was not until the release of the SOUNDBAR 2i in 2018 that the necessary hardware was added.
Please speak to your Authorised Bluesound Dealer if you are within your 30-day window - if not, reach out to us at support@bluesound.com if a wireless connection is a priority - your other option is a conventional wired subwoofer cable.
I do again apologise.
-
I believe you need a "Gen 2" player for wireless connection, so cable is your solution.
0 -
Okay thank you for the quick response. I also tried to connect them using an RCA cable, but then the sub also does not play. Is there a setting that I need to change anywhere?
0 -
You will still have to pair them in the App if connected via a wired connection. Please see; https://support1.bluesound.com/hc/en-us/articles/360056643913 for details or select Help, Send Support Request in the App and our Support Crew will be happy to assist directly
0 -
Thank you I got it working via cable. Ofcourse that is not really what I was going for. I will contact the seller, just got it today so that should nog be a problem.
Is there another subwoofer that does connect to my soundbar wirelessly?
0
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.
Kommentare
5 Kommentare