Kommentare

3 Kommentare

  • Offizieller Kommentar
    Seppi Evans

    You can power them off, just try one again connected directly to the Router if you have other devices in the chain or even WiFi if the signal is good enough where the NODE lives.

    If this does not help then use the BluOS App to send a support request.

  • Robert Carroll

    T hanks. both are connected by gigabit ethernet to the router. tried shutting off ac and restarting, has not worked.  I have been a node user since v1, and while this has not happened many times, neither is it the first. I think Blueound needs to look very hard at how to make their update process more fault tolerant, improve backup of configurations for each device, and also think very hard about not forcing updates at all.

    0
  • Tony W.
    Product Support Manager

    Hi Rober

    I have escalated you to our Support Crew for a closer look.

    0

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