Firmware 4.14.9 update Feb. 24, 2026
BeantwortetI downloaded the new firmware updates yesterday on my 2 1st generation Nodes. Since the update when I go to my folders to add my library of over 54,000 songs only 50 songs load. This occurs whether or not you are in queue builder mode as well as if you are "adding all songs to the queue", "play now", or "Shuffle". Has anyone experienced this and is there a fix.
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Eric: that’s going to be my next step before i revamp my system. Won’t be in the next day or so, but I’ll let you know what happens when i do.
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Deep breath.....
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also having this issue. also had it about 2 years ago and got the folder/shuffle workaround. this is what is now no longer working.
for what it's worth, since it was asked, i have a vault 2i and pulse mini 2i. same issue on both.
so much fun.
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Same reply as usual 😪
“Hi Mark,
Thank you for contacting The BluOS Support Crew.
Following discussions with our Engineering team regarding your specific issue, they have replicated the issue in our labs. Our Engineering team will conduct further investigation and provide a fix for this issue in an upcoming firmware update.
Unfortunately, we in technical support do not receive timelines for future development and releases, so I cannot provide a definite date for when this update will be available. Nevertheless, please be assured that our Engineering team is diligently working to resolve this issue as promptly as possible.
Our team may contact you directly if they require further details regarding the issue you're experiencing.
I apologize for not having an immediate solution for you.
Thanks for choosing BluOS.”1 -
I have the same problem. Send a support ticket in. no response. i have a Node with a library of over 25,000 songs. When I select shuffle, it plays 50 songs from the first 3 albums in my library. This needs to be fixed immediately not at some future unknown date
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I fully agree with Buffalo Mike. I asked BS for same but no response
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Playlists still work and load completely, but of course you've got to build them first, not really what I want to do for artists that might have 1000+ tracks in the library.
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I have the exact same issue as original poster.
I now have an expensive digital clock as i can no longer populate more than 50 songs.
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Yesterday I installed BluOS 4.14.9 and that software spoiled my joy of music just in same way as others have reported in this thread. Only 50 tracks are available (of several thousands, which were available earlier), and randomise option does not work at all. It's sad to see my Node to practically die after being a year in daily use.
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And still no fix. At this point i can no longer recommend any NAD product that has bluos in it.
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It has been 2 weeks now since this faulty update was put into the community and despite emailing the CEO no timescale has been given for the resolution. Clearly mistakes happen but equally this "update" should never have made it out of testing. In these circumstances a prompt resolution is absolutely required and think it is clear that the management of this company think so little of their customers that this has not been forthcoming. I certainly didn't pay for a device to stream 50 songs from my library, really appalling customer service.
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BluOS update is available
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The new update is working for me
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Happy customer here, too. The new update (BluOS 4.14.12) recovered the essential musical powers into my Node. All tracks now download from USB storage and they can be played randomly. Thank you.
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I too can confirm it's finally work as it should be.
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