Streaming stops abruptly. - NAD C379

Kommentare

7 Kommentare

  • Offizieller Kommentar
    Tony W.
    Product Support Manager

    Hi Stéphane

    Please contact support@nadelectronics.com to review your NAD C379 chassis firmware settings. They will be happy to help.

  • Seppi Evans
    Hi-Res

    Another user with Bluesound hardware turned IPV6 off on their Router and it fixed Spotify connect, worth a try as it would only take a few minutes.

    0
  • Stéphane Caire

    @Tony
    It's the module that includes Bluos, so Bluesound.

    It's actually Bluos support that's responding to my inquiries.

    @HI-Res
    I can't disable IPv6 on my router.

    However, Spotify works perfectly if I stream to Chromecast Audio.

    0
  • Seppi Evans
    Hi-Res

    Where on earth did you manage to get a router that cannot disable IPV6, if it was free from the ISP then that explains a lot.

    0
  • Stéphane Caire

    Yes, it's the ISP's router, like 95% of the public here in France.

    It's even a Freebox, to be precise.

    Anyway, Spotify works without interruption to Alexa Cast, Heos, and Chromecast....
    Bluos is for consumer devices and should work without any specific router configuration.
    Given that the connections are wired and have a static IP address...
    It should work.

    It worked perfectly before the update.

    Since the update, there's been a problem with it waking up unexpectedly, and problems with Tidal and Spotify as well.

    0
  • Seppi Evans
    Hi-Res

    You don’t say much about what controller you are using but Spotify connect has issues with Android and talked about on the Spotify forums.

    You talking about other protocols which are quite different to Spotify connect so cannot be compared unfortunately.

    The Freebox can can IPV6 disabled using the firewall, contact Free for help.

    0
  • Stéphane Caire

    It disconnects with Spotify Connect on web, Windows, and Android. I use the same software with Alexa and Chromecast. No problems.

    0

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