Bluesound does not appear on "spotify connect"

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John Calsamiglia
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For some reason Bluesound does not appear anymore in the Spotify Connect list on my desktop (MacOs) and mobile spotify applications.
Bluesound Node is correctly connected to network and internet since I can  acces it and play e.g.  internet radio from it.

This started to happen when upgrading to version (3.12.13) of bluesound firmware. Bluesound is connected to the router via direct ethernet cable. I'm not sure if it related to my problem but bluesound does not detect, nor can establish connection to my wifi. Is it possible to downgrade firmware to previous versions?

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    Tony W.
    Product Support Manager

    Hi John

    Reboot your router. If problems persist, please e-mail us at support@bluesound.com

  • John Calsamiglia

    Thanks Tony for the prompt reply. I did both things: Restarting router Ian’s Node 2 didn’t help.; and support@bluesound hasn’t replied yet.

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  • Tony W.
    Product Support Manager

    Thanks for your patience John

    Between an even busier than usual Holiday Season and COVID lockdown protocols in the Greater Toronto Area, our response time has been greatly impacted but we will get to you.

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  • John Calsamiglia

    Of course. Thanks again!

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