"player disabled" message - Amazon Music

Beantwortet

Tom Orr

• 26. Oktober 2020 14:41

The above message appears when I try to log into Amazon Music Unlimited UHD and can get no further.

Any suggestions? I am in the UK.

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• Offizieller Kommentar

  

  Sam R.

  • 26. Oktober 2020 15:40

  Hello Tom, 

  Truth be told I've personally never seen any report of this error message, and I don't know what sort of error "disabled player" would infer (perhaps an Amazon API error message rather than BluOS?). 

  It's a shot in the dark, but I would recommend disconnecting power from your VAULT, rebooting your router, and once the router is back up power up the VAULT and try again. 

  In the meantime, I see you've got a support request open, so a member of our support crew will investigate further and be in touch. 

  Regards,
  Sam R.

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