Bluesound Node 1 : solid red light, does not respond

Beantwortet

Antoine Arrivet

• 29. August 2020 12:45

Hi there

receiving an upgrade notice 2 days ago, I accepted it and upgraded my Bluesound Node 1.

After the upgrade, I used it to listen some music, but noticed it was not working properly (very bad response times).

Yesterday when I turned it on, it did not work and was stucked with a solid red light.

I tried all proposed options : factory reset, upgrade with USB key - nothing worked.

My node is connected through LAN cable.

After reading similar (and lots of...) post about the same issue, I suppose it's dead... but in case there is something else to try, please let me know.

Thx.

AA

0

• Offizieller Kommentar

  

  Sam R.

  • 31. August 2020 13:31

  Hello Antoine, 

  It may be possible that you are experiencing an issue we found occurred on some Gen 1 NODES after the 3.10 update. Please see https://support1.bluesound.com/hc/en-us/community/posts/360049475773 for updates on the progress of a resolution fix (hopefully within the next day or two).

  Regards,
  Sam R.
• 

  Antoine Arrivet

  • 1. September 2020 16:51
  • Bearbeitet

  Hello Sam

  I did not do correctly the factory reset... did it tonight, and it seems my Node is recovering...

  It's currently indexing my NAS, I think it should be ok after that....

  Thank you for your help

  AA

   

  Edit : my Node worked for a few hours before the solid red light  came back... I probably need that next update : can you please keep me posted when it's available ?
  Thx

  0

Post ist für Kommentare geschlossen.