Iphone connection to powernode

Beantwortet

Pedro Dantas

• 12. Juni 2020 20:38

I can´t connect the iphone to the powernode with the bluesound app.

I can connect with spotify app in the iphone and with the bluesound app in the macbook.

 

Kind Regards

 

Pedro

0

• Offizieller Kommentar

  

  Tony W.

  Product Support Manager

  • 15. Juni 2020 14:20

  Hi Pedro

  Sounds like your router may be blocking network traffic or is having a problem updating multicast traffic...

  • Please power down your players and any other network-attached devices. (Laptops, tablets and smartphones you can simply put in Airplane Mode).
  • Unplug your router for 30 seconds then plug it back in
  • Wait 5 minutes
  • Start powering up all your Players and network devices.
  • Reconnect your tablets and laptops
  • Relaunch the app

  This will reset your network router's cached addresses. Setting a DHCP reservation for devices will help.
  
  If the problem persists, however, please e-mail the make, model and operating system version of your smart device to support@bluesound.com. This can be located in the settings menu, about the phone or tablet. Also, do you have a wireless extender or bridge the Player is connected to? If so please include the make and model of that along with the make and model of your router in your e-mail.

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