Windows 10 controller 3.8.2 can't find players

Beantwortet

Nigel Saldanha

• 13. Mai 2020 20:40

Hello, I updated my controller to version 3.8.2 on Windows 10. Now I can't see either of my players. I have a Node 2 and a Node 2i. Both players were accessible on the older version just prior to the upgrade.

I can still access the players from iOS.

Thanks.

0

• Offizieller Kommentar

  

  Sam R.

  • 14. Mai 2020 16:35

  Hello Nigel,
  
  I have escalated this to our support crew to investigate further for you. A member of our support crew will be reaching out to you shortly to gather some additional details and work with you to find a solution to this issue as soon as possible.

  Regards,
  Sam R.
• 

  laurence hampel

  • 1. Juni 2020 08:05

  I'm having he same issue with mac desktop app. IOs on iphone working perfectly. But my desktop player, now (after the update) doesn't fine my powernode. I've reinstalled the desktop app but that didn't hlep.

  Thoughts?

  0
• 

  laurence hampel

  • 1. Juni 2020 18:10

  Issue solved! My laptop was automatically connecting to another router near me vs mine. Doh! That's why my app couldn't find the player.

  0

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