BluOS Cover Art Bug

David Winston

I was having a problem getting BluOS to load the cover art for a local library folder.  I tried the usual suggested fixes, including re-indexing the database, reloading cover art, making sure the naming convention was standard, clearing BluOS cache, etc etc. Nothing worked.  I discovered that the problem is a bug in BluOS re-indexing algorithm.

On a hunch, I stumbled on the fix.  Scenario: when I ripped the CD to flac files with EAC, the GD3 database did not retrieve any cover art.  So BluOS initially indexed the folder without art.  I found a copy of the cover art online, and manually put it in my Windows folder with the FLAC files.  But BluOS would not recognize it.

Here's how I fixed it: I created in NEW folder with a NEW name in the hierarchy.  I moved all the FLAC files and cover.jpg to that new folder.  I renamed the original folder. THEN I did a library re-index and a art reload.  It worked!

That tells me there is some sort of internal flag that is not being reset by BluOS, and once it says "no cover art" it will not recognize it.  But when I created a new one, it goes through whatever the "new object" algorithm might be, and the problem goes away.  There is something in the algorithm that looks at folders it has indexed before in a different way, and that algorithm clearly has a bug. 

BluOS support.  Please pass this on to your engineers so hopefully we can get it fixed.  Thank you.

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7 Kommentare

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    Wesley P.

    Hello David,

    Thank you for taking the time to provide this information. I will be passing this along to our Quality Assurance team to investigate further and resolve in a future firmware update.

    What I would suggest is to go to Help > Diagnostics > Rebuild Index in the BluOS app to see if this corrects the issue. A rebuild index will delete your index and rebuild it from scratch where a reindex will scan for newly added, removed or modified files in your library.

    Give this a try and if you are still experiencing issues, please let me know which devices you were noticing this issue with and we will gladly investigate this further.

    Regards,
    Wesley P.

  • David Winston

    Hello Wesley,

     

    Thank you for your response.  If you read my report carefully, you will see that I already did all the things you suggest in your response, including HELP>DIAGNOSTICS>REBUILD INDEX and RELOAD ART.  These things did not work, which is why I went on the journey I described.  The solution I found is posted above.  So please do go ahead and refer this to your engineers so others will not get tripped up on this.

    My device is a brand new BLUESOUND NODE 2i, with the latest firmware installed.

    Thank you.

    -1
  • Gorm

    I experience the same:

    Alone adding a Cover.jpg or Cover.png in an album folder will not make it appear in the BluOS Controller. My fix is to rename the album folder - add a letter. Then re-index and reload.

    NAD C 388 with MDC and POWERNODE 2

    Windows App 3.8.1. BluOS 3.8.8.

    Best regards

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  • Arve Sundstrøm

    Is this issue fixed?

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  • Tony W.
    Product Support Manager

    Hi Arve

    This is not a bug or an issue - any changes to album artwork will require a purge and rebuild of the Index.

    • Select Help, Diagnostics, Rebuild Index
    • Once the Index is complete and the Blueosund Player LED returns to Blue, select Settings, Reload Album Artwork

    If problems persist after that, Help, Send Support Request for the Support Crew to take a closer look.

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  • Tony

    This is nuts. Roon can do it……

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  • Tony

    I can control the dimmer on my Node, however.

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