Qobuz not playing HiRes

Beantwortet
Matt Wilson
I have a Node 2. I have Spotify, I've had a few trials of Tidal and Qobuz. I've just signed up for a month trial of Qobuz Studio which should allow HiRes streaming, on the Bluesound app it shows the HR tracks but when I play them it's only playing at CD quality. My Cyrus Amp is showing a sample rate of 44.1Hz and the Bluesound app is showing its only playing it out as CD quality rather than HR quality. My studio subscription should allow for HR and it shows me them, it just doesn't seem to he streaming them at HR. It used to play Tidal at HR quality but currently don't have a subscription to test it.
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Kommentare

13 Kommentare

Datum Stimmen
  • Offizieller Kommentar
    Tony W.
    Product Support Manager

    Hi Matt

    The issue is with either the DAC in your AMP or with your subscription level with Qobuz. I assure you Bluesound NODE 2 is playing hi-res when given hi-res content. For best performance, we recommend using the onboard 24/192 DAC via the analogue outs. 

     

  • Matt Wilson

    Hi Tony,

    I will have to try it again when I am back home on Friday. When I have played music on Tidal before my amp displays the corresponding frequencies to show it was HiRes, so I know the amp can differenciate between the different rated inputs.

    I will firstly try the Qobuz account again and if that still doesnt work I will see if I can get another Tidal trial to see what that gives me.

    The Qobuz subscription is allowing me to play HR files on their own app so I don't think it is the subscription. On the Bluesound App, when browsing the Qobuz catalogue it shows which songs are HR, but when I play one of them the Bluesound App shows its only playing at CD quality rather than HR.

    I've done some side by side comparisons using the onboard DAC and also through the DAC on my Cyrus 8.2 integrated amp and the sound using the DAC in the amp sounded slightly better.

    0
  • Tony W.
    Product Support Manager

    Then go with what your ears tell you.

     

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  • Matt Wilson

    Thanks, I will do.

    I will do some more testing when I get back home and report back on if I can get Qobuz to play HR or not.

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  • Conrad Casser

    I have a Bluesound Node 2 feeding an old Threshold DAC.  Using Qobuz indicating HR files, some will play but most will not.  My DAC indicates 44.1.  I am guessing the DAC is the roadblock but why would some HR files play and most will not?  There is no problem playing CD quality.  I had an ELAC Discovery previously which was below satisfactory.  The Bluesound unit kills it for way less money.  I am very happy with it.  Sounds MUCH better through the Threshold DAC than through the internal DAC.

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  • Matt Wilson

    Turns out the problem is actually a setting on the Bluesound.

    If you go to the menu where it shows the list of music services. then go to where you can add more music services, then go into Qobuz which should have your usename, now you will see some options for the quality of audio you want to stream. From what I remember these options weren't there when I originally entered my login details and it seems to default to CD quality rather than the Hi Res, once you change the setting to HiRes the issue is resolved. 

    This had me scratching my head for the solution for ages, then come across this settings in the Qobuz login on the Bluesound and now all sorted.

    I'd post a screenshot but i'm not at home, i'll try and upload an image when i'm home next.

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  • Conrad Casser

    Matt responded to me and I can now play HR through the Bluesound to my Threshold DAC.  I am impressed with the HR sound, the Bluesound Node 2, and their great service.  And I am very picky about my stereo!  Thanks, Matt!

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  • Juan Trinidad
    • Bearbeitet

    i have the 2i. Streaming from the Qobuz app to an external DAC, it never registers over CD quality.

    Streaming Qobuz from the  BluOS app, the Denafrips DAC will indicate Hi Res.

    The Qobuz app doesnt seem to be capable of streaming high res to an external DAC. I've flipped all the streaming adjustments, it doesnt make a difference.I have to stream from the BluOS app. 

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  • Michael Larsen

    When Will Tidal hires be available on my blusound node?

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  • Mike Majors
    • Bearbeitet

    I have this same problem for quite some time. I can say for certain it's not the Dac as I have a few and it's not the subscription as I have logged out and in several times. I paid for the top tier to get CD quality. I can still play 24/192 it's just very often it says hi res in the Bluesound app and  My Dac's say I'm listening to 16/44.1

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  • Juan Trinidad

    Yawl wanna set the streaming rate on the app. The Nodes dont support the Qobuz app fully and will not stream higher than CD quality. You need to log in on the Bluesound app and play it from there.

    The Eversolo A6 support Qobuz.

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  • Mike Majors
    • Bearbeitet

    Hey Seppi as I mentioned it does play high res I have no problems with my subscription I have selected 24/192. My problem is very often the blue sound app says hi res and my dac's plural are playing 16 bit 44.1

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  • Mike Majors

    Thank you very much for the clarification. Looking forward to the update.

     

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