Idagio free account

Beantwortet

Gert Jan Bos

• 13. November 2019 16:56

Kan Node 2 Idagio gratis niet afspelen? Alleen een betaald Premium-account?

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Can Node 2 not play Idagio for free? Only a paid Premium account?

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• Offizieller Kommentar

  

  Tony W.

  Product Support Manager

  • 14. November 2019 13:39

  Hi Gert

  Idagio tells us you require a premium account (which can be cancelled at any time). Some services allow their trial accounts to work while others may not. Check with Idagio.com to be sure...
• 

  Frank Strijkplank

  • 20. November 2019 08:27
  • Bearbeitet

  Hello,
  
  New Node 2i owner here. My free Idagio account worked fine until yesterday evening. Then the BluOS app told me there was a new version available for my device, and after updating Idagio only presented an error message about no valid formats being available. A quick bit of tinkering didn't solve the issue, and I have no clue what's going on...
  
  Regards,
  Frank

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• 

  Wesley P.

  • 20. November 2019 19:39

  Hello Frank,
  
  What I would suggest is to log out and back into your Idagio account through the BluOS app by going to Music Service > IDAGIO to see if this helps to resolve the issue.

  If you are still receiving errors from Idagio after logging out and back into your account, please send us a diagnostic log from your player by going to Help > Send Support Request in the BluOS app to allow us to investigate this further for you.

  Regards,
  Wesley P.

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