Playing 192 kHz Files from Amazon Unlimited

Beantwortet

Ed Bal

• 21. Oktober 2019 13:08

I have a new Node playing through an integrated amp with built in DAC (Mark Levinson 585).  When using the Mac OS app from a 2019 Mac airbook, my amp shows the track is being played at 96 kHz even though it is a 192 track.  This is true whether I connect the node via Toslink, or the analog outputs.  On bluetooth, I configured the Mac so that the Node is outputting as an aggregate device.The MacBook says the aggregate device's capability is only 96kHz and that is what it outputs at. If I output the Node alone with creating an aggregate device, it shows the capability as 48kHz.  

 It sounds good but I was able to do the same with an old Audioengine and specifically bought the Node to be able to play the higher resolution. I have logged out and restarted everything but no change.   Any suggestions on what else I can try?  I have an Amazon Fire tablet I could stream from if that would make any difference.  Thanks. 

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• Offizieller Kommentar

  

  Wesley P.

  • 22. Oktober 2019 19:59

  Hello Ed,
  
  I'm sorry to hear you have been experiencing issues with your Amazon Music streaming. What I would suggest is to send a support request through the BluOS app to allow a member of our support crew to investigate your diagnostic logs to see if we can find a definitive cause for this issue.

  The diagnostic log can be sent by going to Help > Send Support Request in the BluOS app and a member of our support crew will reach out to you shortly to help resolve this issue.

  Regards,
  Wesley P.

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