BBC Sounds

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Kommentare

308 Kommentare

  • Nicolas

    I doubt the BBC sound integration is high on Bluesound's list. UK is rather a small market compared to the US, and using TuneIn makes more sense financially rather than spending time and money on developing a costly integration, including rights. Even if it comes with many flaws, limited access to the BBC content and upset BBC/UK listeners, the issue is containable, in the end we are all grouped in the very same conversation...

    Apologies with the sarcasm and defying tone, but 6 years on and very little communication or progress, it is hard not to.

    I have a couple of friends working at the BBC in London, will try to see who we can get in touch with.

    2
  • Ray Proudfoot

    I’ve posted my message on the link provided by Andy Croucher, thanks! This is what I wrote… 

    I have a Bluesound Node Icon streamer which includes the TuneIn radio service. For the last five years the BBC radio services have been available. Starting last Saturday they are no longer available. When I select a station the following error is displayed. Error: 404 Not found. TuneIn: s83017. This is not acceptable. I’m a licence payer. I appreciate TuneIn and Bluesound are not British but surely you can come to an arrangement with one or both to allow your radio services to be available on Bluesound streamers. I anticipate you’re going to get a lot of unhappy owners writing to you over this. I look forward to your response.

    1
  • Ray Proudfoot

    Why is my post above pending approval? What triggered that?

    0
  • Nicolas

    same here

    0
  • Nicolas

    last time this happened mine got deleted

    0
  • John Braner

    I already contacted the BBC and Blue Sound - but I made a complaint here too... ;)

    0
  • Ray Proudfoot

    I’m wondering if the word complaint causes it.

    0
  • Ray Proudfoot

    Ah yes, it does. Bluesound getting a bit sensitive when the issue isn’t directed at them.

    0
  • Nicolas

    Well apart from my rant, I was saying that I know a couple of friends working at the BBC and will try to find out who to speak to.

    0
  • Tony W.
    Product Support Manager

    Why is my post above pending approval? What triggered that?

    Ray/Nicholas et al

    Thank you for your feedback and enthusiasm. Given the amount of cyber attacks, many forums such as ours use Automated AI Screening. Also why we introduced 2FA using an App code some time back.

    URLs often trigger it too.

    That being said, thank you for your support in contacting the Music Service regarding your requests and we do ask you keep posts on subject.

    We are very aware of what is happening and looking for answers behind the scenes.

    2
  • David Whiter

    [Quote]We are very aware of what is happening and looking for answers behind the scenes.[/quote]


    This is all very well but it mirrors similar platitudes going back years.
    Other hardware companies have managed to resolve this issue which implies the BBC can be negotiated with. In turn this suggests the problem is with Bluesound........

    2
  • Nicolas

    Thank you Tony for your return, brings a bit more confidence in the support. N

    1
  • David Shapiro

    I just called Sevenoaks, the UK distributor of Bluesound kit, on the premise that hassles with BBC Sounds are bad for their sales.  They told me the current BBC Sounds issue affects many other smart-speaker systems, and that Bluesound have been in recent discussions with BBC with a solution expected "soon".  Agreed that direct access to BBC Sounds from within BluOS is the way forward.

    1
  • David Whiter

    Bluesound obviously spinning the same line to Sevenoaks as they are to us here.......

    2
  • David Shapiro

    For as long as we have to make do with AirPlay2 to use BBC Sounds, there's some consolation in having now discovered that my recent upgrade of home wi-fi network to a MeSH system makes AirPlay2 far more stable and reliable than before.  I can group any speaker with the single speaker that's recent enough to support AirPlay2 to get tolerable-quality BBC Sounds in any room. Maybe others can benefit similarly by upgrading their wi-fi?

    1
  • David Whiter

    Unless you are - as many are - reliant on Bluetooth. I don't think that most of us anticipated when we invested in our Bluesound hardware that all we were buying was a stupidly expensive Bluetooth receiver....

    2
  • Martin Butcher

    There is a work around for the bbc stations that have gone missing yet again 😔

    This is the post detailing how to set a custom favourite to a reliable source other than the one Tunin uses.

    Alan Shepherd

    27 days ago

    I've just discovered I can add Radio 4 (and others) as a custom station on TuneIn which helps a bit. Here's a link to all the BBC stations: https://garfnet.org.uk/cms/tables/radio-frequencies/internet-radio-player/bbc-national-and-local-radio-hls-streams/

    You can copy the URL and add it as a custom station in TuneIn. I've just tested it and it works. No idea why BluOs can't sort it out, although the web page I found does say BBC changes the streaming URLs a lot...but it was working fine for at least 3 years!

    Alan

    1
  • Ralf

    "...expansive Bluetooth receiver" which can't show any information (text or image) from the playing source...as cheap and old devices other brands do

    My feature request for NAD M33 wasn't successful

    1
  • Ray Proudfoot

    BBC radio stations are available again on TuneIn. Either Bluesound did the quickest negotiation in history or TuneIn and the BBC have reached an agreement until the next disconnection. 🤣

    4
  • John Braner

    Nice one!!

    It's working well here. I'm keeping the presets with the garfnet links as a backup though ;-)

    0
  • nick beaumont

    Still not Sounds.

    1
  • John Cromby

    @Martin Butcher many thanks for posting the workaround URLs

    0
  • John Cromby

    @nick beaumont is right: we're only back to where we were five days ago.

    Still no integrated access to BBC Sounds.

    Still precariously dependent on Tune-In.

    Still using workarounds like obscure URLs and bluetooth casting.

    6 years is a long time to be raising an issue and no satisfactory resolution being reached.

    2
  • David Whiter

    100% this....

    0
  • Will Rowan

    It's coming up to 12 months since I binned Bluesound

    I can get BBC radio just fine on Naim and Ruark streamers. 
    They have both been 'set & forget'.

    They don't offer full BBC Sounds integration - eg access to my BBC Sounds account for downloads - but mostly I listen to live radio, so that's fine. If I want to listen to a download or archive programme, it's the work of moments to hook up Bluetooth

    & while we're here, Tidal Connect is rock solid too on the Ruark

    1
  • Ray Proudfoot

    There is one advantage with BBC Sounds app. You can pause a live broadcast. Not possible with TuneIn.

    1
  • Kes Green

    BBC Sounds has many advantages such as listening to podcasts. Even a cheap Pure DAB radio can play BBC podcasts natively...

    0
  • Chris Tyas

    Ray there are many more advantages to native BBC Sounds integration; the full programme of podcasts and historical (30 days) programming is also available via BBC Sounds and not available anywhere else.

    1
  • Ray Proudfoot

    Chris, I’ve not really investigated podcasts. Perhaps I should.

    0
  • Paul

    This drop and reinstate that has now happened twice. I can't help but wonder if the BBC are sabre-rattling about it. Reminding everyone it's closing but not too long an outage.

     

    0

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