repair of damaged optical out socket on Node N-100

Beantwortet

Jonathan Hake

• 17. Juli 2019 22:24

The "trap" door on the optical output connector on my N-100 broke and now Toslink cable will not click into place. Can I send this in to Bluesound for repair (& how, since I can't find any way to contact a real person on the site)? I suspect others may have had the same problem, since the optical out connector is too close to the side wall of the plastic case to make for easy plug-in. In any event, anyone have experience with/solution for this problem? Thanks, Jon

0

• Offizieller Kommentar

  

  Wesley P.

  • 18. Juli 2019 15:36

  Hello Jonathan,
  
  I'm sorry to hear the optical output port of your Node has broken. I will escalate this to a request with our support crew so we may gather your details and look into what options we currently have available for you.

  A member of our support crew will be reaching out to you shortly and do what we can to resolve this for you as soon as possible.

  Regards,
  Wesley P.

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.