"What do you want to do?" at app startup

Beantwortet

Kenneth Reiss

• 16. Mai 2019 14:49

This is new. When I load the app, I get the "What do you want to do" screen....After a few seconds, it finds the speakers, and goes back to normal.

This wasn't always the case.

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• Offizieller Kommentar

  

  Tony W.

  Product Support Manager

  • 16. Mai 2019 14:53

  Hi Kreiss

  It's always been there... you get that screen if your App is not seeing any Players. As you mentioned it is auto-correcting. Did you recently update the firmware on your router - BTW if you have a router supplied 'free' by your telecom provider, they may have updated the firmware without you knowing. 

  If the issue becomes chronic or does not auto-correct in a 'reasonable' amount of time, say >5 seconds, please select Help Send Support Request in the App once the Player does reconnect and we can help troubleshoot what may have changed...
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  Kenneth Reiss

  • 16. Mai 2019 22:33

  Thanks Tony!

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