App onWindows 10 and MacOS 10.13 have stopped working
Beantwortet
The main window comes up, then the logo and 24-Bit Hi-Res Music... display and then nothing. If you looked at the running processes you see the BluOS Controller and BluOS Controller Helper running but the app never loads the rest of it.
This seems to have started after getting a prompt for an update. The Android and IOS apps still work but nothing on an actual computer that used to.
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Offizieller Kommentar
Hi Strat68
We have seen a small handful of consumers seeing this. Please completely uninstall the BluOS App from your PC (via Control Panel in Windows or drag the Application to Trash and empty the Trash) and restart your PC.
Download a new version from www.bluesound.com/downloads and reinstall it. This should resolve your issue. If the problems persist, please e-mail us at support@bluesound.com
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That worked for OSX and have not gotten to Win10 yet.
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Another question then. In the app and I drill down to iTunes Media/Music/<band baneM/<album name> and there are no songs under the albums. I can see the .mp4 in the iMac Finder but not in the App.
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Is it an M4P file? Check the extension again...
If it is, then you bought this song on iTunes prior to 2009 and it is copyright protected so we cannot index it, as is...
But this is what you can do; https://support.apple.com/en-ca/HT2016160 -
@Tony W: I have the same problems with mac and win10. (NAD M12 with MDC Bluos2). I'll try to reinstall it.
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Thanks Ron - it doesn't matter the hardware you are using the App with, unfortunately the problem is the same...
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I have the same issue with the latest windows controller. Any thoughts. I tried everything, install, uninstall. Nothing works. Maybe the next version will take care of this ? Thanks
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