Search option for TIDAL service doesn’t find album

Beantwortet

Ray Proudfoot

• 14. August 2025 17:24

I have a trial month for TIDAL. Having logged in via the TIDAL music service on my Icon I searched for a famous album. Pink Floyd’s The Dark Side Of The Moon. A few albums were found but not the Pink Floyd one. I then tried searching using the TIDAL app on my iPad. It found it. There appears to be a problem when searching via the Bluesound app. I’ve raised a ti key with TIDAL but this appears to be a Bluesound issue.

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• Offizieller Kommentar

  

  Mark T.

  Sr. Support Crew Member

  • 21. August 2025 14:28

  Hi Ray,
  
  I tried searching for "pink floyd dark side" on all BluOS controllers and they all seems to show the album "The Dark Side of the Moon" by Pink Floyd.
  
  If you continue to have issues, please reach out to our support crew by sending us an email at support@bluesound.com and we will assist you with your issue.
  
  Thanks for #LivingHiFi
• 

  Ray Proudfoot

  • 21. August 2025 15:34

  Hi Mark, I’ve just tried Pink Floyd Dark and it was found.

  I’m happy it’s fixed. Logging out and rebooting the Icon cleared the problem.

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