BluOS not letting me log into QOBUZ despite correct email address and password

Beantwortet

David Lackey

• 1. August 2025 16:49

I made sure my QOBUZ account is active, but BluOS refuses my login with the following error:

0

• Offizieller Kommentar

  

  Tony W.

  Product Support Manager

  • 5. August 2025 12:59

  Hi David

  Not us - Qobuz Security - your home router is blocking a security authorisation required by Qobuz's authentication service. I see you have a Support Request with our Support Crew opened. Let them know the make and model of your router (Likely Netgear Nighthawk or AT&T ISP Provided) and they will walk you through the steps.

  Others can e-mail support@bluesound.com.

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