No tv sound from Soundbar Plus to grouped speakers

Frank Finch

• 26. Juli 2025 05:56

Our Soundbar Plus won’t play tv sound to grouped speakers, like a Pulse Flex 2i, anymore. We have tried the HDMI eARC and Optical input. This used to be possible until recently. Does this have anything to do with a recent update? I know this isn’t the best way to connect a Pulse Flex to the soundbar, but this way we are able to regulate the volume of all individual players…

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• Offizieller Kommentar

  

  Andy Pidd

  • 26. Juli 2025 17:49

  Hi Frank 
  
  I had exactly this issue - and use the same means of connecting the Soundbar+ with other Bluesound speakers.
  
  I was advised to disconnect the HDMI cable from both the TV and from the Soundbar+ for 5 minutes, then connect the Soundbar+ only - play from the TV - then add the other player(s) into the group after that.
  
  All worked fine when I did this 

  We're on BluOS Version: 4.10.13 now btw 
• 

  Tony W.

  Product Support Manager

  • 28. Juli 2025 13:25

  Thanks for the tip Andy

  Just to add... Andy's suggestion is an interim workaround as we do hope to resolve the bigger issue in a very near future maintenance update.

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