Soundbar is after deactvation of 'spatial audio' back on fw 4.8 (before it was on 4.10)!

Beantwortet

Boobele

• 11. Juli 2025 09:17
• Bearbeitet

As stated in the subject line, after the 4.10 update, I deactivated 'Spatial Audio' in the audio settings, and the soundbar performed an update as described. After completing the update, I discovered that in my case, it was a downgrade; the soundbar is now back on 4.8, and the option to reactivate 'Spatial Audio' is, of course, missing! All other speakers are still on 4.10. An update for the soundbar is NOT displayed; it remains on 4.8!?!

I can no longer create a home theater group, I suspect due to different software versions for the soundbar, the subwoofer, and the two Pluse surround speakers...! A catastrophic update...!

I switched from Sonos to Bluesound, precisely because of the huge software problems with Sonos, but with Bluesound, it's even worse!

1

• Offizieller Kommentar

  

  Tony W.

  Product Support Manager

  • 11. Juli 2025 11:34

  Hi Boobele

  We have paused the 4.10.x release due to QA concerns. I do apologise for the inconvenience but will be escalating you to our Support Crew so they can assist 1:1 - you will receive an e-mail from them about next steps.

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