Popping sound

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Paul Fleming

• vor 19 Tagen

I’ve reported this issue to Bluesound but was fobbed off with the “it’s a know problem and we haven’t got a solution yet” answer. I have a power node directly connected to a pair of focal speakers using banana plugs and a Samsung TV via HDMI (ears). Whenever I switch TV channels there is an annoying popping sound and from time time to time the sound cuts out, I thought it may have been have been the HDMI cable but I also have the same issue when playing music, it seems to happen when the bit rate changes. I have a couple of Pulse sound bars and a couple of pulse speaker and do not have any issue using these. If it is a known fault what is the fix, hardware or software. Or have I just had a “tough luck we’re not going to help you reply?”. Has anyone else had the same issue? Many thanks

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• Offizieller Kommentar

  

  Mark T.

  Sr. Support Crew Member

  • vor 17 Tagen

  Hi Paul,

  Our quality assurance and engineering team is currently aware of this issue and is actively working on a resolution for the upcoming maintenance release for BluOS.

   
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  Paul Fleming

  • vor 16 Tagen

  Thank you Mark, do you have a timescale for the up coming maintenance release?

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