BlusOs can't load with Node Icon after being idle

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5 Kommentare

  • Offizieller Kommentar
    Tony W.
    Product Support Manager

    Hi Syed

    This is often a routing issue on your home network. Please reboot your router, wait 5 minutes, reboot the Players, wait 5 more minutes then relaunch the App.

    If problems persist or return, please email support@bluesound.com so our Support Crew can help troubleshoot further...

  • Alain DW
    Lossless

    You could also try to make ip address reservations in your router for the Icon and every controller app you use. This could make communications over the network more stable.

    0
  • Syed Salahuddin

    i can’t seem to do that with my netgear orbi, i didn’t have any of these issues with my previous bluesound node. i’m also not the only one having this issue, the node icon almost feels as if it’s bricked at this point.

    will a wired connection help?

    0
  • Alain DW
    Lossless

    You didn't specify the model of your router, but I had a look at the manual of the Orbi ax5400 and setting a reserved ip address seems very straigthforward. If you cannot find the right procedure I'm sure the support@bluesound.com people will gladly help.

    I also doubt a wired connection will do much good as the addresses might still change.

    0
  • Tom H

    @Syed Salahuddin

    Wired connection is always the best

    0

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