Design Feedback

Beantwortet

Hector Munro

• 27. November 2024 17:00

I’m a 2i user about to move to either a nano or an Icon. This is a feedback note to Bluesound regarding the design of the Icon in particular to be thrown in the pot for the next iteration of the product please. 1) The placement of the presets would be better on the front rather than the top. If you have a pet, the presets on the top are likely to be triggered constantly. 2) The finishes you use on your products look great new but tends to go sticky over time. I don’t know what triggers it (humidity?) but it makes it more prone to marking and a more difficult sell when it comes time to upgrade. 3) Between the two players I’m looking at, the USBC of the nano is more flexible for me. It would be a selling point in newer generations of Icon. Regards

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• Offizieller Kommentar

  

  Tony W.

  Product Support Manager

  • 27. November 2024 18:08

  Hi Hector

  Starting with the introduction of the PULSE SOUNDBAR+ we have moved away from the soft vulcanised cover. Your NODE ICON will not include it and use a more hard shell.
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  Hector Munro

  • 27. November 2024 18:22

  That’s certainly good news.

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  Matt S.

  Brand Manager

  • 29. November 2024 22:46

  Hi Hector, just to comment from the product team. Thanks so much for your feedback.

  As Tony mentioned, we've moved away completely from the "rubber paint" finished, starting with products released in 2021. The NODE ICON specifically that you're looking at is mostly aluminum and glass - it has a really high-end finished feeling to it. We think it's the best-in-class product, so it needed a best-in-class aesthetic treatment as well.

  I understand your concern about the user controls being on top of the product, it can be a nuisance for those with cats. For the NODE ICON in particular we wanted to keep the front panel very clean and tidy, the 5" display focused on musical information and album artwork. That's also the reason we have the headphone outputs on the side panels instead of the front. You're feedback is appreciated though, and we will continue to think about button placement for future products.

  The USB-C on the NODE NANO is for power. The NODE ICON requires quite a bit more from its power supply, and so we use a classic AC connector for this product. The NODE ICON does have USB-C for audio input, which is an all-new feature for Bluesound and one that we think will be used a lot for streaming from PC.

  Thanks again - happy listening no matter which product you decide to go with!

  -Matt

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  Hector Munro

  • 30. November 2024 01:03

  Matt, thank you for your response.

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