After recent update added albums not showing up in 'new'

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Kommentare

4 Kommentare

  • Offizieller Kommentar
    Tony W.
    Product Support Manager

    It may not be BluOS related but how the file was added... The NEW tag is based on the timestamp on the source (Windows, macOS or NAS drive) that the file was created, edited or altered. If you are relocating a file (move) from folder to folder or even from device to device, the timestamp are not changed. If copied a clone of the file is created so does change.

    If you feel that is not the case, send us log file by selecting Settings, Send Support Request so we may take a closer look.

  • Seppi Evans
    Hi-Res

    You could try running the “rebuild index” , takes longer than the reindex but clears the database and starts again.

    0
  • James Fisher

    Thanks, tried that but same issue.

    0
  • James Fisher

    I have sent a request as they were downloaded from a record label and added to the NAS the same day.

    0

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