BlueOS Controller does not open and Pulse Flex speakers are showing solid red

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Kommentare

2 Kommentare

  • Offizieller Kommentar
    Tony W.
    Product Support Manager

    Hi MK

    Let's confirm your players are receiving a proper network address first

    • Unplug your router for 10 seconds then plug it back in
    • Wait 5 minutes
    • Unplug each player for 10 seconds then plug them back in
    • Wait 5 more minutes
    • Relaunch the App on your phone

    If doing that still results in errors, please e-mail support@bluesound.com and our Support Crew will be happy to help troubleshoot further.

  • MK

    Hi,

    Unfortunately that did not help. But we have solved the case:

    - Unplug the power cable from the player for several minutes, but keep the router plugged

    - Plug the power cable back and press "play" button down for 30 seconds so that red light starts flashing.

    - Open the desktop controller and find your players.

    0

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